Effective Date: October 17, 2025
XANO521 Concrete Coatings (“we,” “our,” or “us”) operates the website xano521concretecoatings.com (the “Site”) and is located in Orlando, Florida. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and what choices you have.
Information We Collect
We collect information you provide when you:
- Submit a contact form (such as your name, email, phone number, address, and message).
- Communicate with us by phone, email, or chat.
If you choose to upload files or images through our forms, we may collect and process those uploads solely for the purpose of evaluating your request or providing services. Depending on configuration, uploads may be transmitted by email or temporarily stored during processing.
We also automatically collect technical information such as:
- Your IP address, browser type, and device details.
- Site usage data through cookies and analytics tools.
How We Use Your Information
We use this information to:
- Respond to inquiries and provide requested services.
- Improve our website and marketing performance.
- Communicate with you about our services.
We do not sell or rent your personal information.
Cookies and Tracking
We use cookies and similar technologies for site functionality, analytics, security, and advertising.
Our website uses services such as:
- Google Analytics and Google Ads for measuring performance and marketing. Learn more at Google Privacy & Terms.
- Facebook Pixel (if installed) for advertising. Learn more at Facebook Data Policy.
- Google reCAPTCHA or Cloudflare Turnstile for spam prevention. These services are subject to their own privacy policies.
You can control cookie preferences through your browser settings.
Sharing Information
We may share limited information with:
- Service providers that help operate our website, forms, and customer management systems.
- Law enforcement or regulators when required by law.
We do not share mobile numbers or opt-in text data with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Storage and Security
We use secure systems to store information and limit access to authorized personnel only. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Certain records, such as correspondence or transaction-related data, may be retained for administrative or legal reasons.
Your Rights and Choices
You may:
- Request access to, correction of, or deletion of your personal information.
- Opt out of marketing emails by following unsubscribe instructions or contacting us.
To exercise these rights or ask questions about our privacy practices, contact us through the contact form on this website, by phone, or by email.
Updates
We may update this Privacy Policy periodically. The latest version will always be posted on this page with a revised effective date.
